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Unallocated or Unassigned Route – What does that mean

The ‘Unallocated Route’ is a group of stops which were not routed and therefore not assigned to any of the planned routes.

  1. When do I get an Unallocated Route
  2. What can I do when there are Unallocated stops
Unallocated - Routes and Map View

Unallocated – Routes and Map View

  1. When do I get an Unallocated Route
    When setting Multi-Route parameters, some addresses may not be unallocated.

    Here are a few examples:

    1. Setting Max. Route Duration – any address that exceeds this limit (too far away) will not be routed, hence appear in Unallocated Route.
    2. Setting Number of Routes = X and Max. Route Duration – after planning X routes, the rest of the addresses will be left Unallocated.
    3. Setting Number of Routes = X and Vehicle Order Size Capacity – after planning X routes, the rest of the addresses will be left Unallocated.
    4. Setting Time Windows that cannot be met – these addresses will be left Unallocated.


  2. What can I do when there are Unallocated stops
    The program will show a notice explaining the reason for this Unallocated route.
    These are two notices you’ll see:
    Unallocated - Max. Route Duration

    Unallocated – Max. Route Duration


    Unallocated - Max. Stops

    Unallocated – Max. Stops

To plan all stops you can either set different parameters under GOALS or use Manual Changes:

  1. Modify the multi-route parameters to make sure the limits are not too strict.
  2. Use Manual Changes to move addresses from Unallocated Route to the other routes you’ve planned.

+ Find out how manage Multi Routing Notifications.