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How to Track your Deliveries with MyRoute app

Tracking routes you’ve planned is available with MyRoute.

To get live updates on deliveries your driver has completed, make sure to download the latest MyRoute version.
Follow these steps:

  1. Plan a route and save it online.

    Save Route for Tracking

    Save Route for Tracking

  2. Email this route to your driver with Tracking box checked.
    Request Tracking and Arrival Reporting

    Request Tracking and Arrival Reporting

    Your driver must turn on this reporting notification:
    Report Arrival and Tracking

    Report Arrival and Tracking

  3. Open your saved route and click the tracking icon.
    Open Delivery and Tracking page

    Open Delivery and Tracking page


    Whenever the driver gets an “Arrival Notification”, MyRoute logs and reports this stop on the tracking page.
    The stops will be shown in a table, with the order in which they were visited, including the planned and actual time of arrival. Click Check Status to refresh the page and see the tracking in progress.
    Delivery and Tracking page

    Delivery and Tracking page

Important notes:
To allow our app to use your location data, enable Location Services on your device (Android and iOS):
https://support.google.com/gmm/answer/1250068
To allow this tracking and reporting feature to work, enable it under Settings, as described in #2.

+ Find out how to use MyRoute app.