How to add service time to your route optimization?
Service Time is the time you spend at each location.
There are 3 ways to add service time:
1. Add service time to your excel file.
2. Add Default Service time.
3. Manually enter service time.
Learn how to add service time to your routes:
- Add service time to your excel file
- Have your contact list written in an Excel file.
- Add a column named “Service Time” filled with the time you wish to spend at each location.
- Import your contact list and our Import Wizard will identify this column as service time.

Import Wizard Service Time
- Click Plan my Route, the service time will be included in the optimization process.
- Add Default Service time
- Import your contact list.
- Set the service time as minutes, in the Service Time field (located under GOALS tab).

Default Service Time
- Click Plan my Route, the service time will be included in the optimization process.
- Manually enter service time
- Import your contact list.
- Set the service time as minutes, next to each address.

Manually set Service Time
- Click Plan my Route, the service time will be included in the optimization process.
+ Find out how to import your contact list.