Delivery within 4 Hours Throughout Switzerland

City Express Sàrl provides same-day delivery services. The company promises delivery within 4 hours throughout Switzerland, handling dozens of stops each week. With routes changing frequently and multiple drivers on the road, the company needed a simple way to plan efficient routes without wasting time.
“We needed to optimize various delivery stops and the route to minimize time,” said Director Rubichon Olivier.

The Challenge

City Express Sàrl plans routes for three drivers every Tuesday and one driver on Thursdays. Each route includes an average of 17 stops.
Before using MyRouteOnline, organizing these stops manually took too long and required constant adjustments whenever routes changed week after week.
The company needed:

1. A fast way to optimize multiple stops
2. A tool that could work directly with Excel
3. A simple method for preparing weekly driver routes
4. A reliable system for frequent route changes

The Solution

Olivier discovered MyRouteOnline through a Google search.
Now, the company imports all stops using Excel and quickly generates optimized delivery routes.

Once the routes are ready, they print maps with driving directions and email them to the drivers. When sent by email, routes can be loaded into the MyRoute app for navigation. It’s a simple and easy way to navigate between stops using the driver’s preferred navigation app such as Google Maps or Waze.
This workflow helps the team prepare weekly deliveries without unnecessary delays.

The Results

MyRouteOnline has helped City Express Sàrl significantly reduce the time needed to plan its weekly routes.
With optimized routes ready in minutes, the company can focus more on operations and less on planning.
Key benefits include:

1. Faster weekly route preparation
2. Efficient routing for each driver
3. Smooth handling of changing routes
4. Less time spent organizing delivery lists

The main benefit of using MyRouteOnline is “saving time,” as Olivier says.
City Express noted occasional challenges with hard-to-match Swiss addresses. When this happens, there are several things to check—for example, whether the location appears on Google Maps, since MyRouteOnline is based on Google’s mapping data. Because Google Maps is updated regularly, users can also insert latitude and longitude instead of an address, which is especially helpful in rural areas.
The company relies on MyRouteOnline as its weekly planning tool, ensuring smoother delivery operations across Switzerland.