
If you’ve ever uploaded addresses in Spanish or entered content in any non-English language, only to see it automatically converted to English, you’re not alone.
This isn’t just about language preference, it’s a real challenge for businesses and teams who rely on accurate, local-language inputs for route planning. With address input it’s very obvious and makes it impossible to plan routes in the right language.
This issue can affect any user uploading addresses in languages different from their browser’s default.
This behavior isn’t caused by MyRouteOnline program. It’s caused by your web browser’s language settings, particularly in Google Chrome.
Browsers often try to be “helpful” by translating or displaying content in your preferred language. So when you upload content in one language, Chrome may automatically interpret and display it in another, based on your language settings.
Follow these simple steps to make sure Chrome honors your original language input:
If your delivery drivers, field reps, or technicians read and work in a specific language, it’s critical that your routing platform displays addresses in that native language and not a translated version.
Customers have asked us for Turn-by-Turn driving directions in Spanish and other languages. We’ve added the option to change language for driving directions so your staff can benefit from this on the road too.
Setting your browser’s language ensures:
This setting is local to each user’s browser, so if you have a large team, you might want to send these instructions to all drivers or dispatchers using the route planning tool.