Every Plan Includes all Features, No Add-Ons Required

Every MyRouteOnline plan, from Basic to Business, includes the same full set of features. Route optimization, multi-driver dispatch, proof of delivery, the driver app, and everything else are standard on every tier. The only thing that changes between plans is how many address credits you get each month, not which features you can access.

The Full Feature List, Included on Every Plan

All features are included regardless of which plan you’re on:

Route optimization

1. Multi-stop route optimization, calculating the most efficient order to visit every stop
2. Multi-Route optimization, including Overnight Trips for business or personal travel
3. Truck and fleet specific routing, accounting for vehicle restrictions
4. Save and reload routes, so a route planned once doesn’t need to be rebuilt from scratch the next time it runs

Driver and Fleet Management

1. The MyRoute driver mobile navigation app, for iOS and Android
2. Live driver tracking and reports, so the office can see route progress as the day unfolds
3. Proof of Delivery with signature and pictures for better customer service
4. Unlimited users and team dispatching, with no per-seat limit

Integrations and Data

1. AI Route Planning Tool for ChatGPT and Claude
2. Import from Excel, CSV, Google Drive, and Dropbox, instead of typing addresses in one at a time
3. Export to navigation apps, email, and printed maps
4. Full API access, for businesses that want to connect MyRouteOnline into their own systems

Support and Service

1. 24/7 customer support
2. 30-day address re-use, so a recent route’s addresses don’t need to be re-entered or re-imported

None of these are held back for higher tiers, and none require an add-on purchase to unlock. Every plan starts with all 11, whether that plan covers 50 addresses a month or 15,000.

How this Compares to Add-On and Tier-Gated Pricing Elsewhere

A lot of route planning software prices its base plan low, then either charges separately for features many businesses assume are already included, or holds those features back for a more expensive tier. This shows up differently depending on the vendor, but the pattern is common across the category.

Both of these are confirmed patterns, not isolated to a single competitor. Notifications and proof of delivery are exactly the kind of feature a small business assumes is standard, and in at least three tools in this category, it isn’t, either as a paid extra or something reserved for a pricier tier.

Why We Did this

If a feature is good enough to build, it’s good enough to include, not something to sell back to you a second time. That’s the whole reasoning behind this change. A business on the Basic plan, planning a smaller volume of addresses, has access to the exact same feature set as a business on the Business plan planning thousands. Growing doesn’t mean unlocking anything new, it just means your address credits go further into a busier month. If your business slows down, the same is true in reverse, you’re never paying for capability you’re not using.

What to Check Before Trusting any “All-Inclusive” Claim

This isn’t just about MyRouteOnline specifically, it’s worth knowing what to look for on any route planning tool’s pricing page:

1. Read the pricing page for the word “add-on.” If it’s there, the advertised price isn’t the full price for most real-world setups.
2. Check whether notifications and proof of delivery are listed as separate line items, or locked to a higher tier. These are two of the most commonly gated features in this category.
3. Ask what happens per user, not just per account. A small add-on fee sounds minor until it’s multiplied across every driver on the team.
4. Compare the entry-level tier specifically, not just the top tier. Marketing pages often showcase the full feature set on the most expensive plan, while the plan a small business would actually buy has real gaps.

FAQ about Features and Add-Ons

Which route planning tools charge extra or gate features that MyRouteOnline includes on every plan?

Route4Me bills customer text notifications as a paid add-on, roughly $20 per user per month. Onfleet bills SMS messaging separately from its base plan. Zeo excludes proof of delivery from its entry-level plan, and OptimoRoute includes proof of delivery only on its Pro tier, not its entry-level Lite plan. MyRouteOnline includes both notifications and proof of delivery on every plan, with no add-on or tier requirement.

Do I need to upgrade to get features I’m currently missing?

No. If you’re on any current MyRouteOnline plan, you already have access to every feature, starting now. There’s nothing separate to enable or purchase.

What actually changes between plans, if not features?

Address credits. Each plan includes a set number of addresses you can plan per month, and pricing scales with that number, not with which features you can access.

Does this apply to Pay As You Go plans too?

Yes. The full feature set is included regardless of whether you’re on a recurring monthly plan or Pay As You Go.